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When you access your account using other clients via IMAP/ POP, you need to generate and use Application-specific passwords.You can use these codes to log in when you do not have access to your mobile phone or Yubikey. After enabling MFA, you will be noticing a set of recovery codes.You will now be asked to verify using Yubikey when you login. Touch the golden disc on YubiKey when it starts blinking.Insert the Yubikey into your computer's USB port and then click Next.Under Yubikey, click Setup Now. You might be asked to login to your account again for security.Failing to do so will prevent you from logging in. This works with you having to authenticate your account with the physical key inserted to your USB port. To configure this, you will be needing YubiKey during the time of setup. YubiKey mode uses a physical key to authenticate and secure your account. You will now be verified using Time-based OTP after entering your password. Enter the OTP displayed in your authenticator to complete the configuration. Your authenticator app will display an OTP with time-based expiry.After scanning the QR code, your account will be added to the authenticator app.
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You can also enter the code manually if needed.
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Time-based OTP uses authentication apps such as Zoho OneAuth or external applications like Google Authenticator to confirm your identity and secure your account. You will now be verified using Mobile-based OTP after entering your password. If the OTP you entered matches the one sent by our system, your mobile number will get verified for further authentications.Enter the received OTP and click Verify.Upon clicking Next, you will receive an OTP as SMS to the mobile number entered by you.After entering your mobile number, click Next.Note that you can not use the same number as your account recovery number. Choose your country, and then type in your mobile number.Under Mobile-based OTP, click Setup Now. You might be asked to log in to your account again for security.To enable Mobile-based OTP Authentication, To configure mobile-based OTP, you will be needing a mobile number capable of receiving SMS. You can configure Mobile-based OTP as your mode of authentication to secure your account. To know more, refer to Zoho OneAuth's user guide. You can now choose to secure your account using any of the authentication options available.After downloading the app, open the app and log in using your Zoho Mail credentials.
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You can download the app using the link sent to your mobile number.